FAQ

How does The Wahls Protocol differ from Minding My Mitochondria?

Why am I not receiving the newsletter in Gmail?

Gmail has recently introduced new, customizable tabs to help sort your emails. This has resulted in some of Dr. Wahls’ emails being sent to a ‘Promotions’ tab. The Wahls team has put together a set of steps that will help you locate our emails and ensure that you don’t miss out on any of Dr. Wahls’ newsletters, offers, or other announcements.

If you do not use Gmail and are still experiencing problems receiving the newsletter or other Dr. Wahls emails, remember to add us to your contacts. If after that it still does not work, you can contact the Wahls Customer Service team for further assistance.

Missing Download Link

We can forward your invoice that has the blue link to download the digital file, which is the same link that we provided above. Please check your Inbox and/or Spam folder in your e-mail for an invoice from Dr. Wahls. This invoice should be identical to the one we are forwarding to you. If you do find it in your junk or spam folder, please add our email address to your contact list so that you can receive emails from us in the future.

Unzip the file

Please follow the steps below to access the files.

PC Users Steps:
Step 1 – On my PC computer, clicking on the ‘product link to download’ defaults to opening with the computer’s Zip File Manager.
Step 2 – Once the download is complete, move the folder to the desktop. (A simple click and drag).
Step 3 – Access the individual folders from the download directly.

MAC Users Steps:
Step 1 – Click the link to the files above or the blue link on the invoice that you received (Please see the attached image)
Step 2 – Click “Save File” and save it the file to your desktop.
Step 3 – Double click the file to unzip it.
Step 4 – Access the individual folders from the download directly.

Unable to access the webinar

Please check your Inbox and/or Spam folder in your e-mail for a notification from Dr. Wahls. If you do find it in your junk or spam folder, please add our email address to your contact list so that you can receive emails from us in the future.

When are classes or events?

Terry Wahls’ schedule of classes and events can be found here.

I would like to share my recipe with you

Please reach out to our team at customerservice@terrywahls.com with the subject line “Submit Your Recipe”. We will review your materials and be in contact with you.

I want to share my experience on The Wahls Protocol so far

Please share your story with us! If you would like to submit a testimonial, please send it to: customerservice@terrywahls.com with the subject line “Submit Your Testimonial”. Our customer service team will follow up with you.

Can your diet help my disease (fill in the blank)?

Thank you for your interest in Dr. Wahls’ work. Dr. Wahls’ is often asked if the Wahls™ Diet will cure various diseases. The Wahls Foundation posts are educational only. The FDA has not evaluated Dr. Wahls’ statements – nor are they intended to diagnose, cure, treat or prevent any disease. Dr. Wahls is however trying to teach people how to eat for their mitochondria and cells – which can allow them to experience greater vitality. Only your personal physician can treat you. The Wahls Foundation can educate you about the needs of your cells and mitochondria so that they can do the chemistry of life properly.  However improving the health of your  cells and mitochondria will allow your cells to slowly rebuilding a new, healthier you.

I encourage you to pick up a copy of The Wahs Protocol How I Beat Progressive MS Using Paleo Principles and Functional Medicine .

The Institute for Functional Medicine is a great resource. Here is a link to look for a physician in your area:

http://www.functionalmedicine.org/practitioner_search.aspx?id=117

Can you give me medical advice?

Please note that Dr. Wahls is unable to answer specific medical questions and that the information provided by Dr. Wahls and on this website is for educational purposes only and is not intended to replace the guidance of a personal physician. This information is not intended to diagnose, treat or prevent any disease. Always check with your physician prior to starting a new diet, supplement or exercise program.

If you wish to be evaluated personally, a doctor trained in functional medicine may be able to help. To learn more about functional medicine, visit the Institute for Functional Medicine. You can also use their website to find a provider near you. IFM is an international organization with practitioners around the globe.

Stay updated on Dr. Wahls’ programs and research by becoming a fan of The Wahls Foundation on Facebook. You may also wish to subscribe to Food As Medicine on YouTube. Dr. Wahls has multiple lectures available on DVD and CD, which outline The Wahls Way, the brain’s nutritional needs, and provide other helpful information on eating for your health. And you can find Dr. Wahls’ book, Minding My Mitochondria, on Amazon.

To learn more about Dr. Wahls’ clinical trial, visit the clinicaltrials.gov webpage. If you have not yet seen the video, MINDING YOUR MITOCHONDRIA, take a look so that you can learn how to restore your health and vitality with good, wholesome food.

Can I be in the clinical trial?

Thank you for your interest in Dr. Wahls’ research. Please send us an email at customerservice@terrywahls.com so that we can keep your name in the database of people who have expressed interest in the study. We do not guarantee a spot in the trial. We anticipate that it will take several months to achieve the necessary approvals to begin study activities.

Can Dr. Wahls speak at our event?

If you are interested in having Dr. Wahls speak at your event, please complete the contact form here.

Do you have any food that I can order or do you recommend any Paleo personal chefs?

We are working with partners to create a food product line (s) and a recipe line (s) of Wahls Diet compliant foods. We will add these products to the store as they become available.

Medical advice / I only want to buy one book, which should I get?

The best book to get is The Wahls Protocol How I Beat Progressive MS Using Paleo Principles and Functional Medicine.  It provides detailed guidance on how to adopt the protocol step by step.

Please note that Dr. Wahls is unable to answer specific medical questions and that the information provided by Dr. Wahls and on this website is for educational purposes only and is not intended to replace the guidance of a personal physician. This information is not intended to diagnose, treat or prevent any disease. Always check with your physician prior to starting a new diet, supplement or exercise program.

If you wish to be evaluated personally, a doctor trained in functional medicine may be able to help. To learn more about functional medicine, visit the Institute for Functional Medicine. You can also use their website to find a provider near you. IFM is an international organization with practitioners around the globe.

Stay updated on Dr. Wahls’ programs and research by becoming a fan of The Wahls Foundation on Facebook. You may also wish to subscribe to Food As Medicine on YouTube. Dr. Wahls has multiple lectures available on DVD and CD, which outline The Wahls Way, the brain’s nutritional needs, and provide other helpful information on eating for your health.

To learn more about Dr. Wahls’ clinical trials, visit the clinicaltrials.gov webpage. If you have not yet seen the video, MINDING YOUR MITOCHONDRIA, take a look so that you can learn how to restore your health and vitality with good, wholesome food.

Personal Health Advice

Please note that Dr. Wahls is not able to respond to questions involving specific health needs or implementing the diet or protocol. For more detailed guidance on both the diet and protocol, pre-order a copy of The Wahls Protocol and then work with your nutritionist and functional doctor to receive personalized guidance with implementing the protocol given your unique health needs. You can place your order here. In the meantime, you begin the journey back to health by checking out the free online resources.

Contact Customer Service

If you are having difficulties with a product or an order, please contact the customer service team with the product name in the subject line and an explanation of the issue in the email. A customer service representative will contact you within the next 48 hrs.

Email: customerservice@terrywahls.com
Phone: 614-DrWahls (614-379-2457)
Office Hours: 8-5 Monday-Friday